Human Resource Management is a vital aspect of every organization. This involves staffing and customer care relationship.
Recruit employees passionate about your line of firm / business.
Hold trainings impacting the vision of your organization to them, explicating their job specifications, terms and conditions properly.
Pay them promptly and justly. If your staff are treated rightly, they’d deliver.
Customer care relationship involves bonding with your customers, discovering their needs and meeting it the way they desire.
Human Resource Management-Engage in customer feedback mechanism on your product / services. Don’t judge your product by your perception, you are not your consumer!